When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Usage of Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Stripe to power our billing--you can read more about how Stripe uses your Personal Information here: https://stripe.com/privacy. We also use Vercel Analytics to help us understand how our customers use the Site--you can read more about how Vercel Analytics uses your Personal Information here: https://vercel.com/docs/analytics/privacy-policy. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Anonymous Performance Data Collection
Instanice gather anonymous performance data for us to assess platform and content delivery network performance. We gather information about time to deliver and render page content. This helps us ensure our platform and content delivery network are working optimally in terms of speed and efficiency of delivery to make sure your sites are performing at their best. The analytics taken are performance data and are completely anonymous and add less that 100ms to page load times. No IP address, location, no personal information whatsoever is gathered and no cookies are used or stored to gather this information. While the principles of data protection under GDPR do not apply to anonymous information such as this because there is no identifiable person or personal data gathered or assembled, we disclose this practice for your reference.
Do Not Track
Please note that we do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases: Your consent; The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms.
Exercising Your Rights
To exercise the rights described above or if you have a question or concern, please contact us at [email protected] and we will aim to address or resolve it. If we cannot, you have the right to lodge a complaint with your local data protection authority.
We may need to change this Privacy Statement and our notices from time to time. Any updates will be posted online with an effective date. Continued use of our services after the effective date of any changes constitutes acceptance of those changes.
You can get in touch by emailing us at [email protected].